Terms and Conditions of Sale and Use.

Please read these Terms and Conditions carefully before making a purchase.

By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these conditions, you should not use this website or purchase any products.

Website Information

Publisher: “Pastry Nataly”
Publication Manager: Natalia Pousaz
Legal Status: Sole proprietorship (registered independent with the Caisse Cantonale Vaudoise de Compensation AVS)
Address: Ollon VD, Switzerland
Email: pastrynataly1@gmail.com

Hosting Provider: Tilda Publishing

1. General Terms of Use
By visiting this website and purchasing our products, you agree to these Terms and Conditions.
All products sold on this site are digital and usually delivered within a few hours after payment, unless technical delays occur.
Because digital content cannot be “returned,” no refunds are possible once access has been granted.
Product descriptions are clearly available on the website before purchase.
We reserve the right to update our products, prices, and policies at any time without prior notice.
You agree to use this website in accordance with applicable laws and respect for intellectual property.

2. Sales Policy
All digital product sales are final.
Once access to a course or file has been provided, it cannot be revoked, exchanged, or refunded.
Access is generally provided immediately after successful payment. However, certain email privacy settings or system delays may occasionally cause a short wait (from a few hours to a few days).
If your access email doesn’t arrive, please contact pastrynataly1@gmail.com, and we’ll manually activate your access as soon as possible.
We make every effort to describe our products accurately. Please review all information carefully before making your purchase.
We may update or change product content, bundles, pricing, discounts, or delivery methods at any time, without prior notice.

3. Refund Policy
All products sold on this site are non-refundable digital goods.
Once access to the content has been granted, your purchase cannot be canceled or refunded.
Please read all product descriptions before ordering.
If you have questions or experience technical issues, contact our support team at pastrynataly1@gmail.com — we’ll be happy to help.

4. Privacy Policy
Your privacy matters to us.
We only collect personal data (such as your name, email address, and payment information) to process your order, send relevant purchase information, and improve our services.
Your data is never shared with third parties without your consent, except when required by law.
For any questions about how we handle your data, you can contact us at pastrynataly1@gmail.com.
5. Cookies and Tracking
Our website uses cookies and analytics tools such as Meta (Facebook) Pixel and UTM parameters to help us understand visitor behavior, measure advertising performance, and deliver relevant content.
When browsing our site, some anonymous data may be collected — for example:

• pages visited
• link clicks
• ad campaign UTM data
• actions like “Add to cart” or “Purchase.”

This information is collected anonymously and used only for statistical and marketing purposes.
You can disable cookies in your browser settings at any time.
For more details, please refer to your browser’s help section (Chrome, Safari, Firefox, etc.).

6. Visual Content
All photos, videos, and visuals shown on this website or Pastry Nataly’s social media are illustrative.
They are intended to inspire and demonstrate the potential results that can be achieved with the recipes and techniques featured in our masterclasses.
Results may vary depending on individual skill level, ingredients, and equipment used.

7. Intellectual Property
All content on the Pastry Nataly website — including text, images, videos, recipes, training materials, and graphic elements — is protected by copyright and remains the exclusive property of Pastry Nataly or its creators.
Any reproduction, sharing, or commercial use without written permission is strictly prohibited.

8. Personal Use Only
Digital products sold through this website are for personal use only.
Redistribution, resale, or any professional/commercial use without written authorization from Pastry Nataly is not allowed.

9. Limitation of Liability
Pastry Nataly cannot be held responsible for any discrepancies between presented results and those achieved by users.
All content, techniques, and recipes are provided for educational and informational purposes.
Users are solely responsible for applying what they learn, using safe food-handling practices, and following hygiene and safety regulations.

10. Governing Law
These Terms and Conditions are governed by Swiss law.
Any disputes will fall under the exclusive jurisdiction of the courts of the Canton of Vaud, Switzerland.